KindFix heart and handshake logoFriendly IT help, on your terms

Tell me your IT problem.
Get it fixed first. Pay what feels fair.

Everyone deserves someone who listens and wants to help. Tell me what's going on, and let's find a way forward together — without worrying about the price first.

Friendly illustration of a person helping at a smiling laptop

Need a hand? Yes, even with that.

♢ No upfront payment. If I can help, you decide what it was worth afterward.

Still wondering what to pay?
✉

Where can I reply to you?

Just one more thing. I need your email to review your request and get back to you if I can help.

How it works

1
You tell me the problem

In your own words. No technical jargon needed.

2
I review, then work to fix it.

Within two days, I’ll confirm whether I can take on your request. Then we’ll schedule a remote session for me to troubleshoot and fix the problem.

3
You pay what feels fair

After receiving help, you decide what to pay based on the value it brought you.

Still wondering what to pay?

For everyday IT help, a suggested contribution is US$10–$100, depending on the work involved. After receiving help, you choose what feels fair—even if that’s a different amount.

More about suggested amounts →

Yes, you can ask about that.

Small questions are welcome, too.

“I’m stuck with my computer or phone.”

Documents that won’t open, messaging apps or a full photo library? I’ve helped people work through these everyday difficulties remotely.

“I want to update my website myself.”

I helped a small business owner manage his own content, and still help with website issues remotely.

“How can children use these computers safely?”

A request received, not a completed case: advice on harmful websites and computer time limits.

Explore examples & IT services →

Not sure how to describe it? That's okay. Just start with what isn't working.

Contact me →